FAQ

General

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1. What is included in the tour?
Our tours include a professional skipper, a hostess, fuel, snorkeling gear, music, and a delicious meal with
drinks. Private tours can also be customised to your preferences.

2. Where does the tour depart from?
We depart from La Cala, located in Palermo’s port. You will receive the exact meeting point details upon
booking.

3. How long does the tour last?
The duration depends on the chosen tour:​

• Day Tour: Approximately 6 hours

• Sunset Tour: Approximately 3 hours

• Private Tour: Customisable

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4. How many people can join the tour?
Our catamaran can accommodate up to 12 guests. We can arrange the trip for private tours according to your group size.

5. Do I need to book in advance?
Yes, we recommend booking in advance as spots are limited and fill up quickly, especially during high season.

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Pricing & Payment

6. How much does the tour cost?
Prices vary depending on the type of tour and the number of guests.

You can check the detailed pricing on our booking page or contact us for a personalised quote.

7. What payment methods do you accept?
We accept credit cards, debit cards, and PayPal. Cash payments may be available upon request.

8. Are there any additional costs?
No, all costs are included in the price unless you request additional services such as special drinks,

extra food, or a customised itinerary.

9. What is your cancellation policy?

• Free cancellation is available up to 24 hours before the tour

• No refund for last-minute cancellations

• In case of bad weather, we offer a full refund or the possibility of rescheduling

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Onboard Experience

10. What should I bring with me?​

We recommend bringing:

• Swimsuit

• Towel

• Sunscreen

• Sunglasses

• Hat

• Light jacket (for evening tours)

11. Are food and drink provided?
Yes! Our tour includes a meal with local specialties, along with alcoholic and non-alcoholic drinks.
Private tours can be customised with specific food and drink requests.

12. Can I bring my food or drinks?
For private tours, you can bring your drinks or special food upon request. However, for shared tours,
outside food and beverages are not allowed.

13. Is there a toilet on board?
Yes, our catamaran is equipped with comfortable restrooms.

14. Is the catamaran safe for children?
Absolutely! Our tours are family-friendly, and we provide life jackets for children.

Please inform us in advance if you are traveling with young kids.

15. Is the tour suitable for people who get seasick?
If you are prone to seasickness, we recommend taking motion sickness pills before boarding. The 
catamaran provides a stable ride, but we want you to feel comfortable throughout the trip.

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Activities & Destinations

16. What stops are included in the itinerary?
We offer two itinerary options:

• Option 1: Mondello, Capo Gallo, Grotta Regina, Vergine Maria

• Option 2: Baia dei Francesi, Tre Piscine, Mongerbino, Capo Zafferano

You can choose your preferred route when booking a private tour.

17. Can we swim and snorkel during the tour?
Yes! We make multiple stops in crystal-clear waters where you can swim and snorkel.

We provide snorkeling gear for your convenience.

18. Is there music on board?
Yes, we provide a relaxing and fun atmosphere with background music.

You can also connect your playlist if you book a private tour.

19. Can I book the catamaran for a private event?
Absolutely! We specialise in private charters for bachelorette parties, birthdays, proposals, corporate
events, and special celebrations. Let us know your request, and we’ll create a unique experience for you.

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Weather & Safety

20. What happens if the weather is bad?
Safety is our priority. If the weather conditions are unsafe.

We will offer you the choice to reschedule or receive a full refund.

21. Are life jackets available on board?
Yes, we provide life jackets for all passengers, including children.

22. Is the catamaran wheelchair accessible?
Please contact us before booking to discuss accessibility options.

We do our best to accommodate all guests.

23. Can pregnant women join the tour?
Yes, our tours are smooth and safe, but we recommend checking

with your doctor before booking.

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Booking & Contact

24. How do I book a tour?
You can book directly through our website or contact us via email, WhatsApp, or phone.

25. Can I request a custom itinerary?
Yes! We love creating tailor-made experiences.

Let us know your preferences, and we’ll design a special tour just for you.

26. How can I contact you for more information?
You can reach us via:

          Email: Sicilybluedream@gmail.com

          Phone: +39 351 343 0195 

          WhatsApp: +39 351 343 0195 

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Additional Information

27. Is there parking available near the departure point?
Yes, there is parking available nearby. We will provide details after booking.

28. What time should I arrive before departure?
Please arrive at least 20 minutes before departure to ensure a smooth check-in.

29. What languages do the crew speak?
Our crew speaks English, Italian, and a little Spanish.

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Customisation & Special Requests

30. Can I propose on board?
Yes! We specialise in romantic proposals and can arrange decorations, champagne, and even a private photographer. Contact us to plan your special moment.

31. Do you offer vegan, vegetarian, or gluten-free options?
Yes, we can accommodate dietary restrictions. Please inform us when booking.

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32. Can I bring my pet on board?
Pets are generally not allowed, but we can make exceptions for small pets on private tours. 

Please ask in advance.

 

Adventure & Extras

33. Do you offer paddleboards?
Currently, we only provide snorkeling gear, but we can arrange paddleboards for private tours upon request.

34. Can I go fishing during the trip?
Fishing is not included in our tours, but we can organise a private fishing trip upon request.

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Payment & Booking Flexibility

35. Can I pay on the day of the tour?
We require full payment at the time of booking to secure your spot.

36. Do you offer gift vouchers?
Yes! You can purchase a gift voucher for a unique experience on board.